Supervisor’s
Training
Programme
“Firms should ensure that those supervising employees… have the necessary coaching and assessment skills… to act as a competent supervisor and assessor”
It’s not us saying this; it is FCA Rules and Guidance (see TC Soucebook Chapter 2).
ATEB runs two supervisory training courses.
Level 1 Core Supervisory Skills
This is available as an online training course or as a workshop.
Option 1: Online Training Course
This is available as an online training course, aimed primarily at new supervisors, and is split into four modules, covering:
- T&C Requirements for regulated firms
- Consistent and accurate assessment skills
- Theory of coaching and training
- Monitoring performance.
More information about this will be released soon.
Option 2: Workshop
Level 1 Core Supervisory Skills workshop (1 day)
We can run dedicated in-house workshops for firms if there are sufficient numbers, or potentially for a group of firms.
Similarly aimed at new supervisors, the course will expand a little on the online version, and will cover the following aspects:
- Overview of general T&C requirements on regulated firms
- Setting customer facing sales process standards
- Consistent and accurate assessment skills
- Theory of coaching and training
- Training Needs Analysis completion
- Constructing SMARTA development plans
- Structuring one to ones
- Monitoring performance
Please note that minimum attendee numbers are required
Level 2 Advanced Supervisory Skills workshop (1/2 days)
This workshop is aimed at existing supervisors who wish to take their skills to the next level. This practical workshop covers the following aspects.
- Regulatory background
- What makes an effective people manager?
- Situational leadership -a practical technique for managing performance
- Effective communication – listening and question skills
- Developing people – coaching, observation and feedback skills
- Managing Performance and running effective 1:1 meetings
Please note that minimum attendee numbers are required.
Who can help?
Alistair MacDougall
Technical Manager
Often referred to as the Oracle or the Sage, Alistair has a wealth of financial services experience. He is our go-to Technical Manager and enjoys nothing more than a complicated conundrum.
Feel free to test his renowned knowledge by getting in touch.
Pricing
Online Course
There are 4 online modules to complete. Each module costs £75 plus VAT
To find out more and purchase the modules online, please go to our Compliance Webinar page
This page also contains some free compliance webinars
Dedicated Courses
Should your firm require dedicated in-house courses, please contact us using the button below